FAQ

What are Mindful Marks?

Mindful Marks are wearable reminders for your intentions. They are simple, fun tools designed to help you rise above distractions and stay present with what matters most.

They are "water-transfer" temporary tattoos made in the USA. 

HOW ARE THEY USED?

You can follow the suggested intentions or create your own meanings for each design. With an intention in mind, place your mark a visible spot on your body where it will remind you to take a deep breath and reconnect to the moment or your intention.

WHAT ARE LUMENKIND'S VALUES?

LumenKind and Mindful Marks are here to serve YOUR intentions, your thoughts, and your wellness. We do not have any religions or spiritual affiliation, although you may choose to use our product to support any practice or thought that is important to you. Our brand is based on the following inclusive beliefs:

• There is a brilliant power inside every human. 
• The key to shining our brightest is in this moment.
• We all have the choice to activate our intentions from the inside out.  
• It’s very easy for us all to be distracted from what matters most to us.

HOW LONG DO MINDFUL MARKS LAST?

The half-inch marks typically last 2-3 days, but duration will vary depending on your skin, placement and activity level. Places that are more likely to be rubbed by clothing, jewelry, lotion will reduce the length of stay.  See our Application Guide and How-To Video for more details on how to apply and tips to extend wear time.

WHAT IF I NEED TO TAKE A MINDFUL MARK OFF IMMEDIATELY?

A Mindful Mark can be easily removed at any time with baby oil or rubbing alcohol. Saturate for 30 seconds and wipe away.

WILL MINDFUL MARKS COME OFF IN THE SHOWER? WILL SUNSCREEN, SKIN LOTION, OR OTHER TREATMENTS RUB THEM OFF?

Mindful Marks should not come off in the shower or pool, but oil-based solutions will impact their longevity.   

WHERE'S THE BEST SPOT TO PLACE YOUR MARK?

Pick a visible place like your forearm or wrist. Avoid spots that will be rubbed by bracelets, clothing, computer keyboards, etc; exposed to oils or other substances; or stretched, twisted and flexed.  

HOW DO I PREP MY SKIN?

Remove all oil with witch hazel, rubbing alcohol, or soap and water. Rinse, cool, and dry skin completely. Consider exfoliating or shaving the area you plan to apply.   

WHAT DO I DO AFTER APPLICATION?

After application allow ~20 min to set in without twisting/stretching/swimming. For oily skin, apply baby powder throughout wear to reduce moisture.

WHAT IS YOUR STANDARD SHIPPING?

Our goal is to offer you the best shipping options, no matter where you live. This is about bringing more light to the WORLD, after all. :-) We offer US and international shipping options and process all orders within 3 business days (usually same day).

USPS is our standard shipping carrier and offers tracked shipping on all US packages and some international packages. Our FREE Standard Shipping is USPS First Class Letter which does not offer a tracking option. You may upgrade shipping/carrier options at checkout.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

US typical standard shipping timeline is 3-5 business days and International orders typically arrive in 14-21 business days, however some packages may take longer. 

All international customers are responsible for paying customs clearance duties/taxes/fees. If your international order is tracking as delivered and has not arrived yet, please check with your post office to collect your package.

WHAT’S YOUR RETURN POLICY?

We hope that you love your experience and purchase. However if you are not happy for any reason, please email us at hello@lumenkind.co so we can coordinate a replacement package or refund. 

ARE YOUR PRODUCTS SAFE?

Yes! Our Mindful Marks, considered “water transfer” decal-type temporary tattoos, are made in the United States with ingredients that have been approved for cosmetic use by the FDA. They are non-toxic. The safety and quality of our products is very important to us and we ensure everything we produce meets or exceeds an extensive list of regulations and requirements. However, please DO NOT APPLY TO SENSITIVE SKIN, IN THE EYE OR LIP AREA OR IF ALLERGIC TO ADHESIVE.

Our products are of the highest quality and comply with all U.S. requirements and standards of the Consumer Product Safety Commission (CPSC) and the American Society for Safety and Testing Materials (ASTM).  Products also exceed all Canadian & European standards for cosmetic products. In addition to the extensive testing conducted on our products, we are cGMP & RCP (Social) certified. If you would like to see further documentation, please reach out and will share more. 

In addition to the extensive testing conducted on our products, we conduct 3rd party audits annually to ensure and demonstrate our company’s commitment to both cGMP & Social Compliance standards.